Essential tips: how to register mitsubishi hvac for peace of mind and optimal operation
What To Know
- Registering your Mitsubishi HVAC equipment is a crucial step to ensure its optimal performance, extended warranty, and access to technical support.
- Registering your Mitsubishi HVAC equipment within 90 days of installation extends the standard warranty from 5 years to 10 years on parts and 7 years on the compressor.
- Ensure that the file you uploaded is a clear and legible copy of your invoice or receipt.
Registering your Mitsubishi HVAC equipment is a crucial step to ensure its optimal performance, extended warranty, and access to technical support. This comprehensive guide will provide you with detailed instructions and tips on how to register your Mitsubishi HVAC unit effortlessly.
Benefits of Registering Your Mitsubishi HVAC Equipment
- Extended Warranty: Registering your Mitsubishi HVAC equipment within 90 days of installation extends the standard warranty from 5 years to 10 years on parts and 7 years on the compressor.
- Technical Support: Registered customers have access to exclusive technical support from Mitsubishi experts, ensuring prompt assistance with any issues or questions.
- Product Updates: Mitsubishi regularly releases product updates and firmware enhancements. Registered customers receive notifications about these updates, ensuring their equipment remains up-to-date.
- Peace of Mind: Knowing that your Mitsubishi HVAC equipment is registered and protected by an extended warranty provides peace of mind and ensures its longevity.
Step-by-Step Registration Process
1. Gather Required Information
- Mitsubishi HVAC unit model number
- Serial number
- Installation date
- Installer’s name and contact information
- Proof of purchase (invoice or receipt)
2. Visit the Mitsubishi Website
- Go to the Mitsubishi Electric website: https://www.mitsubishicomfort.com/
- Click on the “Register Your Product” link located at the top right corner of the page.
3. Create an Account
- If you don’t have an existing Mitsubishi account, click on “Create an Account” and follow the instructions to register.
- If you have an existing account, log in using your username and password.
4. Enter Product Information
- Once logged in, click on “Register a Product.”
- Select “HVAC Systems” from the product category.
- Enter the required information gathered in Step 1.
- Upload a copy of your proof of purchase.
5. Submit Registration
- Review the information you entered to ensure accuracy.
- Click on “Submit Registration.”
6. Confirmation and Extended Warranty
- You will receive an email confirmation of your registration.
- Your extended warranty will be activated within 24-48 hours.
Tips for Successful Registration
- Register your Mitsubishi HVAC equipment within 90 days of installation to activate the extended warranty.
- Keep a copy of your proof of purchase for your records.
- If you encounter any difficulties during registration, contact Mitsubishi customer support.
Troubleshooting Common Registration Issues
- Error Message: “Product Not Found”
- Ensure that you have entered the correct model and serial number.
- Verify that the product has not already been registered.
- Error Message: “Invalid Proof of Purchase”
- Ensure that the file you uploaded is a clear and legible copy of your invoice or receipt.
- Check that the file size is less than 5MB.
- Extended Warranty Not Activated
- Allow 24-48 hours for the extended warranty to be activated.
- Contact Mitsubishi customer support if the warranty is not activated after 48 hours.
Information You Need to Know
Q: Why is it important to register my Mitsubishi HVAC equipment?
A: Registering your equipment extends the warranty, provides access to technical support, and ensures you receive product updates.
Q: What happens if I don’t register my Mitsubishi HVAC equipment within 90 days of installation?
A: You will not be eligible for the extended warranty.
Q: Can I register my Mitsubishi HVAC equipment after the 90-day period?
A: No, the extended warranty is only available for registrations within 90 days of installation.
Q: What information do I need to register my Mitsubishi HVAC equipment?
A: You will need the model number, serial number, installation date, installer’s information, and proof of purchase.
Q: How do I know if my Mitsubishi HVAC equipment is registered?
A: You will receive an email confirmation of your registration. You can also check the status of your registration by logging into your Mitsubishi account.