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Solve whirlpool dishwasher problems like a pro: essential guide to diagnostic mode

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er,...

What To Know

  • Putting your Whirlpool dishwasher in diagnostic mode is a simple process that can be completed in a few steps.
  • Once the dishwasher is in diagnostic mode, it will run a series of tests to check the various components.
  • During the diagnostic test sequence, the dishwasher will display a series of flashing lights on the control panel to indicate the results of each test.

Whirlpool dishwashers are known for their reliability and efficiency, but like any appliance, they can occasionally encounter issues. If you’re experiencing problems with your Whirlpool dishwasher, putting it into diagnostic mode can help you identify the root cause and troubleshoot the issue effectively.

What is Diagnostic Mode?

Diagnostic mode is a special mode that allows you to test various components of your dishwasher, such as the motor, heating element, and sensors. By running diagnostic tests, you can pinpoint the exact component that is causing the issue, saving you time and money on unnecessary repairs.

How to Put Whirlpool Dishwasher in Diagnostic Mode

Putting your Whirlpool dishwasher in diagnostic mode is a simple process that can be completed in a few steps:

1. Turn off the dishwasher. Press the “Power” button to turn off the dishwasher.
2. Open the dishwasher door.
3. Locate the diagnostic button. The diagnostic button is typically located on the inside of the door panel, near the control panel. It may be labeled “Diagnostics” or “Diag.”
4. Press and hold the diagnostic button. Press and hold the diagnostic button for about 3 seconds.
5. Close the dishwasher door.
6. Turn on the dishwasher. Press the “Power” button to turn on the dishwasher.
7. The dishwasher will enter diagnostic mode. The diagnostic mode will be indicated by a series of flashing lights on the control panel.

Diagnostic Mode Test Sequence

Once the dishwasher is in diagnostic mode, it will run a series of tests to check the various components. The test sequence typically involves the following steps:

1. Drain pump test: The dishwasher will drain any remaining water from the tub.
2. Fill test: The dishwasher will fill the tub with water.
3. Wash motor test: The dishwasher will run the wash motor to simulate washing dishes.
4. Heating element test: The dishwasher will turn on the heating element to heat the water.
5. Drain pump test (repeat): The dishwasher will drain the water from the tub again.
6. Rinse motor test: The dishwasher will run the rinse motor to simulate rinsing dishes.
7. Dry motor test: The dishwasher will run the dry motor to simulate drying dishes.
8. End of test: The dishwasher will complete the diagnostic test sequence and return to normal operation.

Interpreting Diagnostic Mode Results

During the diagnostic test sequence, the dishwasher will display a series of flashing lights on the control panel to indicate the results of each test. The following table provides a guide to interpreting the diagnostic mode results:

Flashing Light Pattern Test Result
1 flash Test passed
2 flashes Test failed
3 flashes Error code (see below)

Error Codes

If the diagnostic test sequence detects an error, the dishwasher will display an error code on the control panel. The following table lists the common error codes and their corresponding meanings:

Error Code Meaning
E1 Drain pump failure
E2 Fill valve failure
E3 Wash motor failure
E4 Heating element failure
E5 Rinse motor failure
E6 Dry motor failure

Troubleshooting Based on Diagnostic Results

Once you have identified the component that is causing the issue, you can begin troubleshooting the problem. The following are some common troubleshooting tips based on the diagnostic results:

  • Drain pump failure: Check the drain hose for clogs or kinks. Clean or replace the drain pump if necessary.
  • Fill valve failure: Check the water supply to the dishwasher. Replace the fill valve if necessary.
  • Wash motor failure: Replace the wash motor.
  • Heating element failure: Replace the heating element.
  • Rinse motor failure: Replace the rinse motor.
  • Dry motor failure: Replace the dry motor.

Resetting Diagnostic Mode

After troubleshooting the issue and making any necessary repairs, you should reset the dishwasher to exit diagnostic mode. To reset the dishwasher, follow these steps:

1. Turn off the dishwasher. Press the “Power” button to turn off the dishwasher.
2. Unplug the dishwasher. Unplug the dishwasher from the power outlet.
3. Wait 60 seconds. Wait for 60 seconds to allow the dishwasher to reset.
4. Plug in the dishwasher. Plug the dishwasher back into the power outlet.
5. Turn on the dishwasher. Press the “Power” button to turn on the dishwasher.

Takeaways: Troubleshooting Your Whirlpool Dishwasher with Diagnostic Mode

Putting your Whirlpool dishwasher in diagnostic mode is a valuable tool for troubleshooting issues and identifying the root cause of the problem. By following the steps outlined in this guide, you can effectively diagnose and repair your dishwasher, saving you time and money on unnecessary repairs.

What People Want to Know

Q: Why is my Whirlpool dishwasher not entering diagnostic mode?
A: Make sure that the diagnostic button is being pressed and held for at least 3 seconds. Also, ensure that the dishwasher is turned off before entering diagnostic mode.

Q: How do I know if the diagnostic test sequence is complete?
A: The dishwasher will automatically exit diagnostic mode once the test sequence is complete. The control panel will no longer display any flashing lights.

Q: What should I do if I encounter an error code that I don’t understand?
A: Refer to the error code guide in the blog post or contact Whirlpool customer support for assistance.

Rob Sanders

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er, Rob takes pride in testing out the latest tools and gadgets to see how they can make home projects easier. When it comes to heating systems, he's evaluated over 50 different furnace and boiler models over the years. Rob founded Nurturing Homeaid with his business partner Jim in 2020 to provide homeowners with genuine product recommendations they can trust. In his free time, Rob enjoys remodeling old homes with his family and traveling to visit architectural landmarks across the country. He holds a bachelor's degree in Journalism from Syracuse University.
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