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Game-changer: how to diagnose speed queen washer malfunctions effortlessly

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er,...

What To Know

  • Use a small piece of wire or a paper clip to connect the two test points labeled “SENSE” and “DIAG.
  • When the washer is in diagnostic mode, it will display error codes on the LED display.
  • Unplug the washer, remove the top panel, locate the control board, jump the “SENSE” and “DIAG” test points, plug in the washer, turn it on, and press and hold the “Start/Pause” button for 5-10 seconds.

If your Speed Queen washer is experiencing technical difficulties, putting it in diagnostic mode can provide valuable insights into the source of the problem. This comprehensive guide will walk you through the step-by-step process, empowering you to troubleshoot and resolve common washer issues with ease.

Why Use Diagnostic Mode?

Diagnostic mode allows you to:

  • Identify error codes that indicate specific component or system failures
  • Run self-diagnostic tests to verify the functionality of various components
  • Calibrate the washer’s settings for optimal performance

How to Put Speed Queen Washer in Diagnostic Mode

Materials:

  • Screwdriver

Steps:

1. Unplug the washer: Disconnect it from the power source.
2. Remove the top panel: Use a screwdriver to remove the two screws securing the top panel and lift it off.
3. Locate the control board: It’s typically found on the back or side of the washer.
4. Jump the test points: Use a small piece of wire or a paper clip to connect the two test points labeled “SENSE” and “DIAG.”
5. Plug in the washer: Reconnect the washer to the power outlet.
6. Turn on the washer: Press the power button.
7. Enter diagnostic mode: Press and hold the “Start/Pause” button for 5-10 seconds. The washer will enter diagnostic mode and display error codes or run self-diagnostic tests.

Understanding Error Codes

When the washer is in diagnostic mode, it will display error codes on the LED display. Common error codes include:

  • E01: Water fill failure
  • E02: Water drain failure
  • E03: Lid switch failure
  • E04: Motor failure
  • E05: Pump failure

Running Self-Diagnostic Tests

Besides displaying error codes, diagnostic mode also allows you to run self-diagnostic tests on specific components. To run a test:

1. Press the “Diagnostic” button to scroll through the test options.
2. Select the desired test and press the “Start” button.
3. The washer will run the test and display the results.

Calibrating the Washer

Diagnostic mode also allows you to calibrate the washer’s settings. This is necessary if the washer is experiencing issues with water level, spin speed, or temperature. To calibrate:

1. Press the “Calibration” button to scroll through the calibration options.
2. Select the desired calibration and press the “Start” button.
3. The washer will run the calibration process and display the results.

Troubleshooting Common Issues

Using diagnostic mode, you can troubleshoot common washer issues, such as:

  • No water fill: Check for clogged hoses or a faulty water inlet valve.
  • No water drain: Verify if the drain hose is kinked or the pump is malfunctioning.
  • Lid switch failure: Replace the lid switch if it’s not closing properly.
  • Motor failure: Contact a qualified technician for motor replacement.
  • Pump failure: Replace the pump if it’s not draining water effectively.

Resetting the Washer

If you have resolved the issue and want to reset the washer, follow these steps:

1. Unplug the washer.
2. Wait 30 seconds to allow the power to discharge.
3. Plug in the washer.
4. Turn on the washer.

Conclusion: Empowering You with Diagnostics

Putting your Speed Queen washer in diagnostic mode is a valuable tool for troubleshooting and resolving common issues. By following the steps outlined in this guide, you can gain insights into the washer’s performance, identify error codes, and take appropriate corrective actions. This empowers you to keep your washer running smoothly and efficiently for years to come.

FAQ

Q1: What are the benefits of putting a Speed Queen washer in diagnostic mode?
A: Diagnostic mode allows you to identify error codes, run self-diagnostic tests, and calibrate the washer’s settings.

Q2: How do I access diagnostic mode on my Speed Queen washer?
A: Unplug the washer, remove the top panel, locate the control board, jump the “SENSE” and “DIAG” test points, plug in the washer, turn it on, and press and hold the “Start/Pause” button for 5-10 seconds.

Q3: What do the error codes displayed in diagnostic mode mean?
A: Error codes indicate specific component or system failures. Refer to the user manual or online resources for a list of error codes and their meanings.

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Rob Sanders

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er, Rob takes pride in testing out the latest tools and gadgets to see how they can make home projects easier. When it comes to heating systems, he's evaluated over 50 different furnace and boiler models over the years. Rob founded Nurturing Homeaid with his business partner Jim in 2020 to provide homeowners with genuine product recommendations they can trust. In his free time, Rob enjoys remodeling old homes with his family and traveling to visit architectural landmarks across the country. He holds a bachelor's degree in Journalism from Syracuse University.
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