How to decipher samsung washer error codes: the ultimate guide

Samsung washers, renowned for their advanced features and user-friendly designs, can occasionally encounter technical glitches. These malfunctions are often accompanied by cryptic error codes that can leave homeowners baffled. This comprehensive guide will empower you with the knowledge and tools to decipher these error messages, enabling you to diagnose and resolve the underlying issues with ease.

Understanding Error Code Formats

Samsung washer error codes typically consist of a combination of letters and numbers. The first letter indicates the type of error, while the subsequent numbers provide additional information about the specific issue.

• E: General error
• H: Heating error
• P: Pump error
• S: Sensor error
• t: Motor error
• W: Water supply error
• DC: Drain error

Common Samsung Washer Error Codes and Their Meanings

E1: Door not closed properly
E2: Water supply problem
E3: Drain pump issue
E4: Overheating
E5: Water level sensor malfunction
E6: Water temperature sensor error
E7: Motor control board problem
E8: Door lock failure
E9: Water pressure switch issue
E10: Communication error

H1: Heating element issue
H2: Water temperature sensor error
H3: Overheating
H4: Thermistor error
H5: Heating relay malfunction

P1: Drain pump problem
P2: Water level sensor malfunction
P3: Drain hose blockage

S1: Water level sensor error
S2: Water temperature sensor malfunction
S3: Thermistor issue
S4: Water inlet valve problem

t1: Motor control board error
t2: Motor locked
t3: Motor overheating

W1: Water supply problem
W2: Water inlet valve issue
W3: Water pressure switch malfunction

DC1: Drain hose blockage
DC2: Drain pump problem
DC3: Water level sensor error

How to Retrieve Error Codes

Method 1: Display Panel

For models with a digital display panel, the error code will be displayed directly on the screen.

Method 2: LED Indicator Lights

For models without a display panel, the error code can be determined by observing the flashing pattern of the LED indicator lights. Refer to your washer’s user manual for the specific flashing patterns and their corresponding error codes.

Troubleshooting and Resolving Common Errors

E1: Door Not Closed Properly

• Ensure that the door is firmly closed and latched.
• Check for any obstructions preventing the door from closing completely.

E2: Water Supply Problem

• Verify that the water supply is turned on.
• Check for leaks or kinks in the water hoses.
• Clean the water inlet filter.

E3: Drain Pump Issue

• Clear any obstructions from the drain hose or pump.
• Check if the drain hose is kinked or clogged.
• Reset the washer by unplugging it and plugging it back in.

E4: Overheating

• Allow the washer to cool down.
• Check for any airflow obstructions around the washer.
• Contact a qualified technician if the problem persists.

E5: Water Level Sensor Malfunction

• Clean the water level sensor using a soft cloth.
• Reset the washer by unplugging it and plugging it back in.
• Replace the water level sensor if necessary.

H1: Heating Element Issue

• Check the continuity of the heating element using a multimeter.
• Replace the heating element if it is faulty.
• Ensure that the water temperature sensor is functioning correctly.

P1: Drain Pump Problem

• Check for any obstructions in the drain hose or pump.
• Clean the drain pump filter.
• Replace the drain pump if necessary.

Preventative Maintenance to Minimize Error Codes

• Regularly clean the water inlet filter to prevent sediment buildup.
• Check the drain hose and pump for any obstructions or clogs.
• Use the washer according to the manufacturer’s instructions to avoid overloading or improper use.
• Schedule regular maintenance with a qualified technician to ensure optimal performance and longevity.

Common Questions and Answers

1. Why does my Samsung washer display an E1 error code?

The E1 error code indicates that the door is not closed properly. Ensure that the door is firmly latched and there are no obstructions preventing it from closing completely.

2. How do I reset my Samsung washer if it is displaying an error code?

Unplug the washer from the power outlet for at least 5 minutes, then plug it back in. This will reset the washer and may resolve the error code.

3. What is the meaning of the H2 error code?

The H2 error code indicates a water temperature sensor error. Check the continuity of the sensor using a multimeter. Replace the sensor if it is faulty.

4. How can I prevent error codes from occurring on my Samsung washer?

Regularly clean the water inlet filter, check for obstructions in the drain hose and pump, and use the washer according to the manufacturer’s instructions.

5. What should I do if I cannot resolve the error code on my own?

If you have tried the troubleshooting steps outlined in this guide and the error code persists, contact a qualified technician for assistance.