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Guide

Tired of thermostat headaches? master the factory reset process for your carrier

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er,...

What To Know

  • A factory reset can often resolve these issues by restoring the thermostat to its original settings.
  • You have made significant changes to your HVAC system and need to reset the thermostat.
  • No, you need the default password to perform a factory reset.

Carrier thermostats are known for their reliability and efficiency. However, like any electronic device, they can occasionally experience glitches or malfunctions. A factory reset can often resolve these issues by restoring the thermostat to its original settings.

When to Factory Reset Your Carrier Thermostat

Consider a factory reset if you encounter the following problems:

  • Thermostat is unresponsive or malfunctioning
  • Display is showing errors or strange characters
  • Thermostat is not communicating with your HVAC system
  • You have made significant changes to your HVAC system and need to reset the thermostat
  • You are experiencing unexplained heating or cooling issues

Before You Begin

Before performing a factory reset, ensure you have the following information:

  • The model number of your Carrier thermostat
  • Your Wi-Fi network name and password (if applicable)
  • Any custom settings or schedules you want to re-enter after the reset

Step-by-Step Factory Reset Instructions

Carrier Infinity Thermostats

1. Press the “Menu” button.
2. Scroll down to “System Setup” and press “Select.”
3. Scroll down to “Factory Reset” and press “Select.”
4. Enter the default password (6379).
5. Press “Select” to confirm the reset.

Carrier Performance and Comfort Thermostats

1. Press the “Mode” button repeatedly until “Settings” appears.
2. Press the “Up” or “Down” button to scroll to “Factory Reset.”
3. Press the “Select” button.
4. Enter the default password (1234).
5. Press the “Select” button to confirm the reset.

Carrier Cor and Edge Thermostats

1. Hold down the “Fan” and “Up” buttons simultaneously for 5 seconds.
2. The display will show “Restore Factory Defaults?”
3. Press the “Up” or “Down” button to select “Yes.”
4. Press the “Select” button to confirm the reset.

After the Factory Reset

Once the factory reset is complete, the thermostat will reboot. You will need to reconfigure the following settings:

  • Time and date
  • Wi-Fi connection (if applicable)
  • System mode (heat, cool, auto)
  • Temperature settings
  • Any custom schedules or settings

Troubleshooting

If you encounter any issues during or after the factory reset, try the following:

  • Check that you have entered the correct password.
  • Ensure that the thermostat has power.
  • Remove the batteries and wait 30 seconds before reinserting them.
  • Contact Carrier customer support for assistance.

The Bottom Line

Factory resetting your Carrier thermostat can be a quick and effective solution for various issues. By following the steps outlined in this guide, you can restore your thermostat to its original settings and improve its performance.

Frequently Asked Questions

Q: Will a factory reset delete my custom settings?
A: Yes, a factory reset will erase all custom settings, including schedules and temperature preferences.

Q: Can I factory reset my thermostat without the password?
A: No, you need the default password to perform a factory reset. Contact Carrier customer support if you do not know the password.

Q: How often should I factory reset my thermostat?
A: Factory resets are not typically necessary unless you encounter issues. If you experience persistent problems, consider a reset.

Rob Sanders

Rob is a seasoned home improvement writer with over 15 years of experience researching and recommending products for the home. Prior to starting Nurturing Homeaid, he wrote extensively for This Old House magazine and has been featured as a home expert on several TV and radio programs. An avid DIY-er, Rob takes pride in testing out the latest tools and gadgets to see how they can make home projects easier. When it comes to heating systems, he's evaluated over 50 different furnace and boiler models over the years. Rob founded Nurturing Homeaid with his business partner Jim in 2020 to provide homeowners with genuine product recommendations they can trust. In his free time, Rob enjoys remodeling old homes with his family and traveling to visit architectural landmarks across the country. He holds a bachelor's degree in Journalism from Syracuse University.
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