Exclusive: primo water dispenser warranty secrets revealed!

For discerning consumers seeking a reliable source of purified water, Primo water dispensers have emerged as a popular choice. However, before making an informed purchase, it is crucial to ascertain whether these dispensers are backed by a comprehensive warranty. In this blog post, we will delve into the details of Primo’s warranty policy, addressing the question: “Does Primo water dispenser have warranty?”

Primo Water Dispenser Warranty

Yes, Primo water dispensers do come with a warranty. The specific terms and duration of the warranty vary depending on the model and type of dispenser you purchase. Here is a breakdown of the different warranties offered by Primo:

Primo Bottom-Loading Water Dispenser Warranty

• Parts: 1 year
• Labor: 1 year

Primo Top-Loading Water Dispenser Warranty

• Parts: 1 year
• Labor: 1 year

Primo Countertop Water Dispenser Warranty

• Parts: 1 year
• Labor: 1 year

What Does the Primo Water Dispenser Warranty Cover?

The Primo water dispenser warranty covers defects in materials and workmanship. This means that if your dispenser malfunctions due to a manufacturing defect, Primo will repair or replace it free of charge during the warranty period.

What Does the Primo Water Dispenser Warranty Not Cover?

The Primo water dispenser warranty does not cover damage caused by:

• Accidental damage
• Misuse or abuse
• Normal wear and tear
• Use of unauthorized parts or accessories

How to Make a Warranty Claim

To make a warranty claim, you must contact Primo customer service at 1-800-260-0848. You will need to provide proof of purchase and a description of the problem. Primo will then determine whether your claim is covered under the warranty and issue a repair or replacement authorization.

Extending Your Primo Water Dispenser Warranty

Primo offers an extended warranty program that allows you to extend the coverage of your dispenser’s warranty for an additional year. This extended warranty costs $19.99 and must be purchased within 30 days of purchasing your dispenser.

Benefits of Having a Primo Water Dispenser Warranty

Having a Primo water dispenser warranty provides several benefits, including:

• Peace of mind knowing that your dispenser is covered in case of a malfunction
• Reduced repair costs
• Extended lifespan of your dispenser

The Bottom Line: A Sound Investment

In conclusion, Primo water dispensers do come with a warranty that covers defects in materials and workmanship. The specific terms and duration of the warranty vary depending on the model and type of dispenser you purchase. By understanding the details of Primo’s warranty policy, you can make an informed decision about whether or not to purchase a Primo water dispenser and protect your investment.

Basics You Wanted To Know

Q1. What is the best way to maintain my Primo water dispenser?

A1. To ensure optimal performance and longevity, regularly clean and maintain your Primo water dispenser according to the manufacturer’s instructions.

Q2. How often should I replace the water filter in my Primo water dispenser?

A2. The frequency of filter replacement depends on the model of your dispenser. Refer to the manufacturer’s instructions for specific recommendations.

Q3. Can I use my Primo water dispenser with any type of water bottle?

A3. No, Primo water dispensers are designed to be used with Primo water bottles only. Using other types of bottles may damage the dispenser or void the warranty.

Q4. How do I contact Primo customer service?

A4. You can contact Primo customer service by phone at 1-800-260-0848 or by email at customerservice@primowater.com.

Q5. Does Primo offer a satisfaction guarantee?

A5. Yes, Primo offers a 30-day satisfaction guarantee on all of its products. If you are not satisfied with your Primo water dispenser, you can return it for a full refund.